Pypestream
Founded Year
2015Stage
Unattributed - V | AliveTotal Raised
$52.55MLast Raised
$5M | 4 yrs agoRevenue
$0000Mosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
+54 points in the past 30 days
About Pypestream
Pypestream specializes in AI-powered customer experience automation within various business sectors, including insurance, telecommunications, retail, and more. The company offers an omnichannel platform that leverages conversational AI to provide personalized, efficient customer service and support through a library of microapps. Pypestream's solutions are primarily utilized by industries such as insurance, telecommunications, retail, quick service restaurants, travel, hospitality, and real estate. It was founded in 2015 and is based in New York, New York.
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Pypestream's Products & Differentiators
Pypestream Pype
Front-end messaging interface that can be placed on a webpage or within an app for customer engagement
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Research containing Pypestream
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Pypestream in 1 CB Insights research brief, most recently on Jan 31, 2022.
Expert Collections containing Pypestream
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Pypestream is included in 4 Expert Collections, including Insurtech.
Insurtech
4,417 items
Companies and startups that use technology to improve core and ancillary insurance operations. Companies in this collection are creating new product architectures, improving underwriting models, accelerating claims and creating a better customer experience
Fintech
9,394 items
Companies and startups in this collection provide technology to streamline, improve, and transform financial services, products, and operations for individuals and businesses.
Sales & Customer Service Tech
1,058 items
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
Artificial Intelligence
7,146 items
Pypestream Patents
Pypestream has filed 11 patents.
The 3 most popular patent topics include:
- artificial neural networks
- classification algorithms
- machine learning
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
12/15/2022 | 7/9/2024 | Classification algorithms, Machine learning, Natural language processing, Statistical classification, Artificial neural networks | Grant |
Application Date | 12/15/2022 |
|---|---|
Grant Date | 7/9/2024 |
Title | |
Related Topics | Classification algorithms, Machine learning, Natural language processing, Statistical classification, Artificial neural networks |
Status | Grant |
Latest Pypestream News
Sep 25, 2024
Press Release• updated: Sep 25, 2024 09:00 EDT NEW YORK, NY, September 25, 2024 (Newswire.com) - Pypestream, the leader in conversational AI and digital engagement solutions, is proud to announce the launch of its cutting-edge Contact Center tool. This new addition creates a fully integrated customer engagement platform, working in tandem with the Pype AI agent to revolutionize how businesses interact with their customers. Pypestream, the leader in conversational AI and digital engagement solutions, is proud to announce the launch of its cutting-edge Contact Center tool. This new addition creates a fully integrated customer engagement platform, working in tandem with the Pype AI agent to revolutionize how businesses interact with their customers. The Pypestream Contact Center tool bridges the gap between automated AI-driven interactions and human agents, enabling seamless, intelligent, and outcome-focused customer journeys. Powered by advanced automation, AI-assisted responses, and customizable macros, the tool empowers agents to handle complex inquiries with unprecedented speed and accuracy. By uniting the strength of the Pype AI agent with the new Contact Center tool, Pypestream delivers a holistic engagement platform that not only automates transactional queries but also elevates customer interactions through personalized, human-centric support. Businesses can now streamline operations, reduce costs, and enhance customer satisfaction-delivering consistent, high-quality service across every channel. "Our new Contact Center tool is a game-changer for companies seeking to create a more cohesive customer experience," said Lauren Clements, Head of Marketing at Pypestream. "By integrating the human touch with the precision of AI, we're helping brands create a comprehensive engagement platform that meets the evolving needs of today's customers." The Contact Center tool's integration with Pypestream's existing suite of AI solutions offers unmatched flexibility, enabling businesses to scale effortlessly, manage fluctuating demand, and provide exceptional service 24/7. With real-time insights, multi-channel support, and AI-driven enhancements, companies can foster deeper customer relationships while boosting operational efficiency. For more information about Pypestream's Contact Center tool and how it can transform your customer engagement strategy, visit www.pypestream.com/contact-center About Pypestream Pypestream is a leading provider of AI-driven customer engagement solutions. Through its cutting-edge conversational AI and automation tools, Pypestream helps businesses optimize customer service, streamline operations, and deliver superior customer experiences across all digital channels. Contact Information
Pypestream Frequently Asked Questions (FAQ)
When was Pypestream founded?
Pypestream was founded in 2015.
Where is Pypestream's headquarters?
Pypestream's headquarters is located at 1177 Avenue of the Americas, New York.
What is Pypestream's latest funding round?
Pypestream's latest funding round is Unattributed - V.
How much did Pypestream raise?
Pypestream raised a total of $52.55M.
Who are the investors of Pypestream?
Investors of Pypestream include Paycheck Protection Program, W.R. Berkley, Plug and Play APAC, Plug and Play Insurtech, Rick Braddock and 12 more.
Who are Pypestream's competitors?
Competitors of Pypestream include Spixii, Enterprise Bot, Rasa, Drift, Kore.ai and 7 more.
What products does Pypestream offer?
Pypestream's products include Pypestream Pype and 4 more.
Who are Pypestream's customers?
Customers of Pypestream include SlingTV, Gillette, Gulf Air and Related Rentals.
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Compare Pypestream to Competitors
Inbenta specializes in conversational AI and automation within the customer service sector. The company offers a suite of products, including AI-enabled chatbots, search tools, and knowledge management systems designed to enhance customer experience and streamline service operations. Inbenta's conversational AI platform is utilized across various industries to automate customer interactions, provide self-service options, and improve overall customer satisfaction. It was founded in 2005 and is based in Allen, Texas.
Rasa focuses on providing enterprise-grade for business sectors. The company offers a suite of products that enable personalized and scalable customer interactions through text- and voice-based AI. Rasa's solutions cater to industries such as financial services, healthcare, telecom, and travel and transport. Rasa was formerly known as LastMile Technologies. It was founded in 2016 and is based in San Francisco, California.
Ada specializes in AI-powered customer service automation within various business sectors. The company offers a platform that enables enterprises to resolve customer inquiries efficiently across multiple channels and languages without the need for extensive human intervention. Ada's solutions cater to industries such as ecommerce, FinTech, SaaS, and gaming. It was founded in 2016 and is based in Toronto, Canada.
Yellow.ai develops conversational artificial intelligence (AI) operating in the technology and artificial intelligence domain. The company offers a dynamic automation platform (DAP) that uses generative AI to automate and personalize customer support, commerce, and employee experiences. It primarily serves sectors such as banking, healthcare, utilities, and retail. Yellow.ai was formerly known as Yellow Messenger. The company was founded in 2016 and is based in San Mateo, California.
Spixii specializes in conversational process automation (CPA) within the insurance industry. The platform offers self-service capabilities, enabling businesses to automate high-value processes and integrate with core systems for service delivery. Its solutions are designed to enhance operational productivity and customer experience through expert chatbots, business process modeling, and real-time analytics. Spixii was formerly known as Safer. It was founded in 2016 and is based in London, United Kingdom.
Rightindem specializes in digital claims management solutions within the insurance industry. The company offers a digital platform that streamlines the claims process by assessing, routing, and resolving claims efficiently, enhancing customer experience and operational efficiency. Rightindem's platform serves various sectors within the insurance industry, providing a white-label solution that can be customized to fit different lines of business. It was founded in 2016 and is based in London, England.
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