Nov 12, 2024

AI agent offloads employer-of-record tasks from HR pros SHARE Globalization Partners LLC, which does business as G-P, today announced a large language model-based artificial intelligence platform trained on more than a decade of the company’s experience managing human resources around the world. G-P is an employer of record, an entity that hires people in distant locations on behalf of its clients and takes care of all aspects of payment, benefits, taxes, legal and human resources. The company covers more than 150 countries. Its new AI agent, called Gia, integrates LLMs with knowledge graphs and retrieval-augmented generation training to focus and improve the relevance of responses. The service will be offered on a standalone subscription basis in the first quarter of 2025. It provides real-time policy updates, predictive compliance risk assessments and personalized hiring strategies across more than 50 countries. G-P said the agent can cut the cost of routine employment-related interactions by 95% and resolution times by 99%. The product is trained on over a decade of knowledge from the company’s HR and legal experts. “Think of it as a virtual lawyer sitting on one shoulder and an HR business partner on your other shoulder,” said Nat Natarajan, G-P’s chief product officer. “You have access to their expertise at your fingertips.” Managing overseas employees can be a costly logistical burden since local regulations vary widely. G-P uses OpenAI LLC’s LLM combined with RAG and a Pinecone vector database to index its knowledge base. The training model includes content from about 50 legal publications complemented by input from human lawyers. It will be offered in multiple languages using automated translation. Natarajan said the offering is aimed in particular at small and midsize companies that can’t afford the cost of hiring overseas and the administrative overhead involved with keeping up with local regulations that change frequently. “It costs $5,000 to create an employee handbook in a different country. Gia can do it in two minutes,” he said. Similar economies can be achieved with employment letters and contracts, whose costs can collectively run to $10,000 in some complex jurisdictions. Gia will check legal documents and automatically flag compliance gaps. “We do that in multiple documents ranging from offer letters to termination letters and employee handbooks,” Natarajan said. “It cover the full lifecycle of managing employees globally.” The system also accounts for the fact that the letter of the law isn’t always consistent with regional practices. For example, in some countries it’s customary to embellish severance packages with additional pay, even if not legally required. “We’re not always advising on the letter of the law but on the experience we have about how to work with the law,” he said. Recommendations are vetted by human experts “to make sure that the data we provide has been seen by a human being as well to make it doubly secure,” he said. G-P is now accepting applications for a free trial beginning next quarter. Pricing will be announced at that time.