
charles
Founded Year
2019Stage
Series A | AliveTotal Raised
$28.93MLast Raised
$20.14M | 3 yrs agoMosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
-217 points in the past 30 days
About charles
charles is a WhatsApp marketing platform specializing in conversational commerce and customer engagement. The company offers automation tools to help businesses generate revenue through WhatsApp, create targeted campaigns, and manage customer conversations effectively. charles primarily serves mid-size to enterprise-level brands, integrating with their customer relationship management (CRM) and marketing teams. It was founded in 2019 and is based in Berlin, Germany.
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charles's Product Videos


ESPs containing charles
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The super app CRM enablement market help businesses with a sales and marketing presence on chat apps to organize interactions with customers by funneling client communication channels into a single place. These solutions include payment integrations, campaign management modules, AI tools, and reporting capabilities. These solutions address the growing need for businesses to communicate with custom…
charles named as Leader among 8 other companies, including Yalo, Privyr, and Omnichat.
charles's Products & Differentiators
Commerce
Sell your products directly in chat, mainly using WhatsApp by integrating your ecommerce brand shopsystem
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Research containing charles
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned charles in 4 CB Insights research briefs, most recently on Mar 14, 2023.

Mar 14, 2023 report
Retail Tech 100: The most promising retail tech startups of 2023Expert Collections containing charles
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
charles is included in 2 Expert Collections, including E-Commerce.
E-Commerce
11,885 items
Companies that sell goods online (B2C), or enable the selling of goods online via tech solutions (B2B).
Retail Tech 100
200 items
The most promising B2B tech startups transforming the retail industry.
Latest charles News
Nov 15, 2023
By Nov 15, 2023 Singapore-based premium accessories brand Charles & Keith has opened an exclusive brand outlet in Bengaluru. Located inside the recently launched Phoenix Mall of Asia, the store retails the brand’s youthful and trend-driven handbags and shoes. Party bags by Charles & Keith - Charles & Keith- Facebook “Step into a world of chic sophistication,” announced Phoenix Mall of Asia on Facebook. “Charles & Keith is now open at Phoenix Mall of Asia. Explore the latest trends in footwear and accessories that effortlessly blend style and comfort. Elevate your fashion game with our curated collection. Visit us today and walk out in style.” Charles & Keith joins brands including Aldo , Pantaloons, Guess , Max Fashion, Loyal World Market, Lacoste , and Swa Diamonds at Phoenix Mills’ new mall. The shopping centre is located in North Bengaluru and recently launched a Diwali shopping festival to offer discounts and promotions on a range of festive goods, including fine jewellery. Ads Charles & Keith recently opened an ‘elevated concept store’ in Bengaluru’s Phoenix Marketcity mall, the brand’s India retail partner Apparel Group India Private Limited announced on Linkedin. The brand first entered the Indian market in 2007 and has a network of stores located in metros and large cities including Mumbai, Chandigarh, Noida, and New Delhi. Brothers Charles and Keith Wong launched their eponymous brand in Singapore in 1996 following on from their footwear business, originally launched in 1990. The brand retails worldwide, operating over 600 stores in 37 countries. Copyright © 2023 FashionNetwork.com All rights reserved. Tags :
charles Frequently Asked Questions (FAQ)
When was charles founded?
charles was founded in 2019.
Where is charles's headquarters?
charles's headquarters is located at Gartenstrasse 86-87, Berlin.
What is charles's latest funding round?
charles's latest funding round is Series A.
How much did charles raise?
charles raised a total of $28.93M.
Who are the investors of charles?
Investors of charles include Accel, HV Capital, Salesforce Ventures, Plug and Play, Tarek Müller and 3 more.
Who are charles's competitors?
Competitors of charles include BiteSpeed, Mateo, HelloDone, Kiosk, Klaviyo and 7 more.
What products does charles offer?
charles's products include Commerce and 4 more.
Who are charles's customers?
Customers of charles include Snocks and Woodboom.
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Compare charles to Competitors
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Serviceform provides website lead generation and customer engagement solutions for various industries, focusing on real estate and automotive sectors. The company offers tools including chatbots, dynamic forms, and landing pages to assist in converting web visitors into leads, as well as platforms for managing customer relationships and communication. Serviceform's products serve businesses aiming to improve their online presence and optimize their lead management processes. It was founded in 2017 and is based in Turku, Finland.
tawk.to is a company that specializes in customer communication and management software in the tech industry. The company offers a range of services including live chat, ticketing, and a knowledge base for customer self-service, as well as virtual assistant services. Their primary market includes businesses across various sectors that require customer interaction and management tools. It is based in Las Vegas, Nevada.

Front is a modern customer service platform that specializes in enhancing customer experiences and operational efficiency within the customer support sector. The company offers a suite of tools, including an omnichannel inbox, AI chatbots, live chat, and workflow automation to streamline communication and support processes. Front's platform is designed to facilitate real-time team collaboration and provide actionable service analytics to businesses of various sizes. It was founded in 2014 and is based in San Francisco, California.
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